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Custer Federal VISA Debit Card QUESTIONS AND ANSWERS What is a Custer Federal VISA Debit card? It's two cards in one. It is a debit card that can be used at any merchant who accepts Visa. and it's an ATM card, which can be used, for cash withdrawal at any ATM, which accepts Visa PLUS, ACCEL/Exchange, or NETS. Is this also a credit card? No. Rather than accumulating credit card debt, your checking account is charged for any purchases you make with your Custer Federal VISA Debit card. How quickly will the purchases be deducted from my Custer Federal checking account? Your purchase amount may clear you account immediately. This varies with the merchants processing procedures. The name of the store and the amount will be printed on your monthly checking statement. ATM withdrawals may show as deducted from you checking account immediately. How can I keep track of my purchases without a checkbook? When you use your Custer Federal VISA Debit card you will get a receipt. Also, the transactions will be listed on your checking account statement. Are there limits on how much I can withdraw or purchase with my Custer Federal VISA Debit card? Yes. You will be notified of your transaction limits when you've received your card approval. What if my card is lost or stolen? You should immediately call Custer Federal Savings & Loan at (308)872-6486 during business hours Monday through Friday, 8:00a.m. - 5:00p.m. At any other time you should call 1-800-472-3272 Fiserv Card Processing Center. Is there any transaction charge for using my Custer Federal VISA Debit card? If you use your card as a debit card for purchases there is no charge. You get two free ATM transactions each cycle of your checking account. If you need to use your card more than twice there is a $1.50 charge for each transaction at an ATM. Can I use my savings account with my Custer Federal VISA Debit card? Yes, you can make arrangements with us to allow you access to your savings account through an ATM. Is it difficult to return merchandise purchased with my Custer Federal VISA Debit card? No, the merchant will use your card to issue a credit, which will show as a deposit to your checking account. Do I pay a fee to get a Custer Federal VISA Debit card? There is no charge to receive a card. There is a $15.00 charge to replace each lost, stolen, or damaged card. What is Verified by VisaTM? When you use your Custer Federal VISA Debit card at a participating merchant you will be prompted to enter you own private code just like entering a PIN at the ATM. The first time you use your card at a participating merchant you will be prompted to a simple enrollment process. If you have any questions about how to use or create your Verified by VisaTM please visit www.visa.com/verified. |
