Custer Federal

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MasterCard®SecureCode™

SecureCode is a service that helps protect MasterCard card accounts against unauthorized Internet transactions by using identity information established between an individual cardholder and his or her financial institution. Custer Federal, in conjunction with SHAZAM and Arcot Systems are providing this service to you to improve the security of payment transactions in the electronic commerce environment. Once you activate SecureCode, your card cannot be used at a participating Internet merchant without authentication by an authorized user of your account.

You will find SecureCode easy to use. When you enroll in SecureCode and then use your MasterCard card for an Internet purchase at a participating merchant, a window displays requesting your password in much the same way your enter a PIN during a face-to-face transaction. After you enter your password, the information is authenticated and then the transaction is submitted to your financial institution for authorization.

SHAZAMChek - Questions and Answers

What is a SHAZAMChek card?

It is two cards in one. A debit card, which can be used at any merchant that accepts MasterCard, and it is an ATM card that can be used for cash withdrawal at any ATM that accepts Shazam, Cirrus or NETS.

Is this also a credit card?

No. Rather that accumulation of credit card debt, your checking account is charged for any purchases you make with your SHAZAMChek card.

How quickly will the purchases be deducted from my Custer Federal checking account?

Your purchase amount may clear your account immediately. This varies with the merchants processing procedures. The name of the store and the amount will be printed on your monthly checking statement. ATM withdrawals may show as deducted from your checking account immediately.

How can I keep track of my purchases without a checkbook?

When you use your SHAZAMChek card you will be given a receipt and the transactions will be listed on your statement. You will also be able to review your accounts through Custer Federal’s online banking.

Are there limits on how much I can withdrawal or purchase with my SHAZAMChek card?

Yes. You will be notified of your transaction limits when you have received your card approval.

What if my card is lost or stolen?

You should immediately contact Custer Federal at (308)-872-6486 during business hours Monday through Friday, 8:00 am – 5:00 pm. At any other time you should call 1-800-383-8000 to report a lost or stolen card.

Is there any transaction charge/s for using my SHAZAMChek card?

If you use your card as a debit card for purchases there is no charge. You also receive two free ATM transactions per statement cycle. There is a $1.50 charge for each additional ATM transaction.

Who is eligible for a SHAZAMChek card?

Most customers that have a Custer Federal checking account meet the requirements established by Custer Federal.

Is it difficult to return merchandise purchased with my SHAZAMChek card?

No. The merchant will use your card to issue a credit, which will show as a deposit into your account.

Do I pay a fee to get a SHAZAMChek card?

There is no charge to receive a card. There is a $15.00 charge to replace lost or damaged cards.

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